Faq

Welcome to Fantaisea

Here you’ll find answers to common questions about our products, orders, shipping, policies, and customer support. For detailed legal information, we’ve linked our policy pages where applicable.
1
What is Fantaisea?
Fantaisea is a beauty brand offering premium makeup products and beauty accessories, designed to elevate everyday beauty with elegance and care.
2
Where can I follow Fantaisea on social media?
You can stay updated through our official social media channels. Please follow only our verified accounts to avoid impersonation.
3
Are you accepting PR or influencer collaborations?
At this time, we are not accepting PR or influencer collaboration requests. If this changes, updates will be shared through our official channels and email notifications.
4
Are your makeup products cruelty-free?
Yes. We are committed to ethical beauty and do not test our products on animals.
5
Are your products suitable for all skin types?
Our products are designed to suit most skin types. However, skin reactions may vary depending on individual sensitivity. Please check the ingredient list and do a patch test before use.
6
What is the shelf life of Fantaisea products?
After opening: Most products are best used within 12 monthsUnopened: Shelf life can be up to 3 years, depending on the productFor best results:Store in a cool, dry placeAvoid direct sunlightKeep lids tightly closed
7
Can I purchase an out-of-stock product?
If a product is currently out of stock, you can:
Visit the product page
Click “Notify Me”
You’ll receive an email when the product is back in stock.
8
Do you ship across India?
Yes, we currently ship to most locations across India. Availability is confirmed at checkout based on your delivery pin code.For full details, please visit our Shipping Policy
9
How long does delivery take?
Order processing: 1–2 business daysDelivery (India): 3–7 business days, depending on locationDelivery timelines may vary during sales, holidays, or unforeseen circumstances.
10
How will I know my order has been shipped?
Once your order is shipped, you will receive tracking details via email and/or SMS.
11
Is my payment information safe?
Yes. All payments are processed through secure third-party payment gateways. We do not store card details, UPI IDs, or banking information.
12
How can I contact Fantaisea?
For any questions or support, you can reach us at:Email: support@fantaisea.com Brand Name: Fantaisea
If your question isn’t listed here, feel free to reach out — we’re always happy to help.