Shipping Policy

This Shipping Policy outlines the shipping, delivery, and export terms applicable to orders placed on Fantaisea (“We”, “Us”, “Our”).

By placing an order on our website, you agree to the terms mentioned below.


1. Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • In cases of high-order volumes, sales, or unforeseen circumstances, processing may take additional time.


2. Shipping Confirmation & Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation email and/or SMS

  • The notification will include tracking details to monitor your shipment status

Please ensure that your email address and phone number are entered correctly at checkout.


3. Domestic Shipping (India)

  • We ship to most locations across India

  • Delivery timelines typically range between 3–7 business days, depending on:

    • Delivery location

    • Courier partner

    • Local serviceability

Shipping availability is automatically verified based on your PIN code at checkout.


4. Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout

  • Charges may vary based on:

    • Order value

    • Shipping destination

    • Courier partner

  • Shipping charges are non-refundable


5. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • Customs clearance delays (for international orders)

  • Incorrect or incomplete delivery details provided by the customer

Fantaisea shall not be held liable for delays beyond our control.


6. Incorrect Address or Failed Delivery

If an order is returned to us due to:

  • Incorrect address

  • Incomplete address

  • Failed delivery attempts

The customer may be required to bear additional shipping charges for re-dispatch.


7. Damaged or Missing Packages

If you receive a package that is damaged or appears tampered with:

  • Do not accept delivery, if possible

  • Contact us within 24 hours of delivery

  • Share a clear unboxing video as proof

For more details, please refer to our
Refund & Return Policy.


8. Contact Information

For any shipping-related queries, please contact:

Email: support@fantaisea.com
Brand Name: Fantaisea


9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on the website.


Acceptance of Shipping Policy

By placing an order on our website, you confirm that you have read, understood, and agreed to this Shipping Policy.